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A Dollar Saved

You can always sell more cars. Too often, that’s the solution offered to the problem caused by runaw...

Crazy Ivan

When I was a kid, I watched the movie The Hunt for Red October with my dad. You might remember that ...

Rise of the Text

When Deal Depot president Darla Booher began to implement texting four years ago as a way to communi...

The BDC Playbook

About 15 years ago Gus Camacho realized his business had to change how it converted leads to custome...

Super Service

A man who knows his slogans, longtime independent dealer Joe McCloskey oversees the service departme...

The New Normal

Independent dealers have always anxiously awaited the rush of customers from mid-January to late Mar...

CMD Rebooted

It’s back and better than ever. With much anticipation, NIADA is re-launching the Certified Master D...

The Future is NOW

Ryan Stewart didn't need an industry research report to understand how an increasingly large number ...

UP and SOARING

On Aug. 14, I checked into the Grand Hyatt Hotel Tampa Bay in Florida. I was beyond excited as I got...

 
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